Knowledgebase

Creating Backups
What are Backups?Backups allow you to download (to your computer) a zipped copy of either you...

Error Pages
With this tool you can create custom error pages to display when a user enters a wrong URL, an...

Frontpage Extensions
Frontpage Extensions allow you to publish your site directly from the FrontPage application....

How do I password protect a directory?
You can password protect directories within your web site from unauthorized users by using "Web...

What directory do I need to upload my website to?
In order for people to view any content on your account you will need to upload all of your files...

What is a virtual domain?
A virtual domain is a domain name that points to a directory within your account\'s public_html...

What is cPanel and what does it control about my website?
Server cPanel Access:cPanel is a server control panel for your "YOURWEBSITE.COM" web account. It...

Why can?t I send mail from my computer, but I can receive email just fine.
This is normally caused by one of two things. Either your email client does not have...

Why is my index page not loading?
You need to make sure you upload all of your content into the public_html directory. If you put...